The mission of the SAVE Group is to be a leader in providing airport services to travellers, managing different businesses in innovative ways at high levels of quality, responsibility and ethics, also aiming towards a development of the local area.
The Group's vision is to be a leading player in mobility services, guaranteeing high quality, and enhancing travellers' experience during their stay.
In carrying out its activities, the SAVE Group aims to create value for its stakeholders, contributing to the economic and social development of its hinterland.
In particular, the SAVE Group carries out its operations as an airport operator in accordance with the public interest and the guidelines laid down for airports in national and international planning.
In addition, the SAVE Group companies:
The SAVE Group guarantees the fundamental and inviolable rights of freedom, equality, health and dignity of the people who work and operate within the Group and, to this end, has adopted its own Code of Conduct, the aim of which is to guarantee the right of each employee to a safe, serene and favourable working environment in which interpersonal relationships can develop on a level of equality, mutual fairness and respect.
The role of the Trusted Advisor has also been established, a professional who can be contacted by those who believe they are the victims of behaviour that is detrimental to their dignity and freedom in the working environment - harassment as defined in articles. 3 and 4 of the Code of Conduct - to receive confidential assistance in the procedures for resolving the reported cases.
As set out in the Group's Code of Ethics, the Company complies with all of the ethical principles whose observance ensures that business is conducted in compliance with the law and without prejudice to the legitimate expectations of stakeholders concerning the Company's operations.
Accordingly, the Company has adopted an Organisation, Management and Control Model as per Legislative Decree 231/2001 (the '231 Model'), which is integrated into its own internal control and risk management system, and consistent with the guidelines of Confindustria (Confederation of Italian Industry) and good market and industry practices.
SAVE has adopted its own Model 231, in particular to prevent, according to criteria of suitable organisational diligence and minimisation of the inherent risk, the committing of unlawful conduct by its directors, employees, and collaborators in any capacity, as well as to avoid entering into relations with business partners the ethical integrity of which is, or appears to be, compromised, or who do not adhere to appropriate ethical principles when conducting their businesses.
All the procedures and internal rules applicable from time to time in force - including the Group's internal rules - are to be considered an integral part of the Company's overall Organisation, Management and Control Model.
Indeed, since all employees are called upon to fully comply with these procedures, all internal procedures and rules are also to be regarded as instrumental to ensuring compliance with the principles to the fulfilment of which the rules introduced by Legislative Decree No. 231/2001, together with related legislation, are aimed.
The Model, described and comprised in a complex set of documents approved by the Company's Board of Directors, consists of the following main elements: Group Code of Ethics; Descriptive Document of the Organisation, Management and Control Model as per Legislative Decree 231/2001; Supervisory Board; Disciplinary System and related sanctioning system; Training and Communication Plan; Internal Procedures and regulations.
The Descriptive Document of the Organisation, Management and Control Model as per Legislative Decree 231/2001 in turn consists of 231 Risk Analysis, General Part (“Parte Generale”), downloadable from the link below, and Special Provisions (“Parte Speciale”).
The Supervisory Board, a body set up within the Company and appointed by the Board of Directors, has the task of supervising the operation of and compliance with the Model, as well as ensuring that it is updated.
The recipients of the 231 Model, third parties, and, in general, all stakeholders having relations or carrying out business with the Company, are obliged to promptly send to the Company, using the channel deemed most appropriate: - substantiated reports of unlawful conduct, relevant under Legislative Decree 231/2001, and based on precise and consistent facts, or of violations of the organisation and management model of the company, of which they have become aware by reason of the tasks they perform or their relations with the Company; - other actions, conduct or events that may lead to the committing of unlawful acts, or in any case to the violation of rules, regulations and other provisions of the law or prescriptions of the competent Authorities; - any other violation of company procedures or regulations, including violations of the Code of Ethics or Model 231.
Several channels can be used for reporting, namely: paper mail or e-mail, verbal reports through face-to-face meetings, and the use of the alternative online channel that allows for both written and voice-recorded reports, while guaranteeing the confidentiality of the reporter's (whistleblower's) identity.
SAVE has indeed implemented an alternative channel for handling whistleblowing reports (the 'internal reporting channel'), which, by using computerised means, guarantees the confidentiality of the whistleblower's identity in accordance with current regulations and good market practice.
The alternative channel for handling reports is operated on a service independent of the company's IT systems, and allows the whistleblower to interact with the company confidentially, obtaining the statutory responses; it also allows whistleblowers to transmit verbal reports by voice recording.
The alternative channel for handling reports is consistent with the requirements of the law and the GDPR as regards protecting the identity of the reporter and the confidentiality of the transmission of information, which is also protected by encryption.
Management system for whistleblowing reporting: https://save.segnalazioni.net
* document only available in Italian version